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FM 3-0
3-9.
Collecting information to facilitate understanding of the operational variables provides the basis for operations assessments. A complete understanding of an OE may be hindered if the focus is solely on adversary information and actions. Additional information collection with a focus on the civilian population is often required for and is key to influencing and mobilizing the population and the consolidation of gains. People and populations within a region can present significant security challenges. Operations to shape are accomplished through a variety of missions, tasks, and actions, and they are often focused on understanding, engaging, influencing, changing, or countering human perceptions. This requires study and analysis to ensure the right decisions and actions are taken at the right time to get positive outcomes. The complexity of the human aspects of conflict are dynamic. Therefore, operations to shape must be persistent and consistent to maintain continuity, and they must be adjusted based on changing conditions.