1-34. Trust is based on personal qualities, such as professional competence, character, and commitment. Soldiers must see values in action before such actions become a basis for trust. Trust is built through shared experiences and training deliberately developed by commanders or through the conduct of operations. During shared experiences, two-way communication and interaction among the commander, subordinates, and Soldiers reinforces trust. Soldiers expect to see members of the chain of command accomplishing the mission while taking care of their welfare and leading by example through shared hardships and danger.